Legal

Privacy Policy

Effective date: March 26, 2026  ·  Applies to FamGlow app and famglow.com
🔒 We never sell your data, never run ads, and never share your family's information with third parties except as required to operate the service. This policy explains exactly what we collect, why, and how long we keep it.
1

What We Collect & Why

FamGlow collects the minimum information required to provide a personalized family display experience. The table below is a complete inventory of every category of personal data we collect, what we use it for, and whether it is stored in our database.

CategoryWhat we collectWhy we collect it
Account Name and email address, provided via Google OAuth sign-in Authentication and account identification only
Family profile Family name, timezone Personalizing your display and formatting dates and times correctly
Kids First name only — no last name, no date of birth, no age Personalizing kids' schedule display and school calendar matching
School information School name and school district (if provided) Used in our AI school calendar parsing feature to identify and extract relevant schedules
Location Latitude and longitude (city-level, set by you) Powering your weather widget via OpenWeatherMap. Stored in database.
Calendar events Event titles, dates, times, locations, and descriptions from your connected Google Calendar Displaying your family calendar. Descriptions are additionally used for AI trip insight generation (see Section 6).
Photos Images you upload for your display background Displaying on your wall screen. Processed on-device before upload — we receive the processed image, not access to your camera roll.
Sports preferences Favorite team, sport, and league Powering your sports scores widget
News preferences Selected news topics Personalizing your news headlines widget
School calendar URL or PDF you provide for school schedule import Parsing into your kids' activity schedule via AI (see Section 6)
AI outputs Generated trip insights, sports summaries, and parsed school schedules Stored after generation to avoid unnecessary repeat AI calls. Deleted when you delete the associated data or close your account.
Session tokens Authentication token stored in browser local storage, mirrored to a cookie for iOS PWA compatibility Keeping you signed in. Contains no personal data beyond a session identifier.
Subscription Subscription tier and billing status (via Stripe) Enforcing plan limits and processing payments. FamGlow never sees or stores your card details — these go directly to Stripe.
Server log data IP address, browser type, and device type (collected automatically by our hosting infrastructure, Base44) Security monitoring and operational purposes only — not linked to your personal profile and not used for advertising or analytics
2

Calendar Access

Connecting your Google Calendar to FamGlow is optional. When you choose to connect it, we request access to read your calendar events. We use this access solely to display your upcoming events on your family wall display.

What we access: Event titles, dates, times, locations, and descriptions from calendars you select. We do not access your contacts, Gmail, Google Drive, Google Photos, or any other Google service.

How it works: Calendar events are fetched live from Google's API when your display loads. Events are not stored in FamGlow's database — we fetch them fresh each time. The only exception is when an event description is used to generate a trip insight (see Section 6), in which case the AI-generated output (not the raw event data) is stored.

Disconnecting: You can disconnect your Google Calendar at any time from your FamGlow settings. Disconnecting immediately revokes FamGlow's access token. You can also revoke access directly from your Google Account at myaccount.google.com/permissions.

Google OAuth scope: FamGlow requests read-only calendar access. We cannot create, edit, or delete your Google Calendar events.
3

Children's Privacy

FamGlow is a family display tool designed for parents and caregivers to manage on behalf of their household. Children view the display but do not create accounts, enter data, or interact with FamGlow's services directly.

What we collect about children: First name only. We do not collect date of birth, age, last name, email address, or any other personally identifiable information about children. We removed date of birth from our data model entirely — no feature in FamGlow requires it.

School information: When a parent connects a school calendar or enters school name and district, this information is used to parse school schedules via our AI feature (see Section 6). School name and district are sent to our AI provider (Anthropic) as part of this request. The child's name is not included in any AI call.

COPPA: FamGlow is directed to adults (parents and caregivers) and is not intended for children under 13 to use independently. If you believe we have inadvertently collected information about a child without parental consent, please contact us at privacy@famglow.com and we will delete it promptly.

Our commitment: Children's data in FamGlow is managed entirely by parents. Children view information on the display — they do not submit, enter, or control any data.
4

Photos

FamGlow allows you to upload photos to use as display backgrounds on your family screen.

On-device processing: Photo selection and any initial processing occurs on your device before upload. We receive the processed image — we do not request access to your camera roll, photo library, or any photos beyond the specific images you choose to upload.

No facial recognition: FamGlow does not perform facial geometry analysis, facial recognition, or any form of biometric processing on photos. We do not collect biometric identifiers of any kind.

Storage: Uploaded photos are stored securely on FamGlow's servers (hosted via Base44's infrastructure) and displayed on your wall screen. Photos are deleted when you remove them from the app or when you close your account.

No sharing: Your photos are never shared with third parties, used for training AI models, or accessed by FamGlow employees except in cases of a technical support request where you have explicitly granted access.

5

Location Data

FamGlow uses your location to display accurate weather information on your wall display. Location is set manually by you — FamGlow does not request GPS or device location permissions.

What we store: Latitude and longitude coordinates at approximately city-level precision, as entered or confirmed by you during setup.

How it is used: Your coordinates are sent to OpenWeatherMap to retrieve current weather and forecasts. OpenWeatherMap receives your coordinates and is bound by their privacy policy. Your location is not shared with any other third party.

Changing your location: You can update or remove your location at any time from your FamGlow settings. Removing it disables the weather widget.

6

AI Features

FamGlow uses AI to power specific features that add value beyond what a simple calendar or display can provide. AI calls are triggered manually — we never auto-generate AI outputs on page load, on save, or in the background without your action.

The table below documents every AI-powered feature in FamGlow v1, what data is sent to our AI provider (Anthropic), and how the output is stored.

FeatureWhat triggers itData sent to AnthropicOutput stored?
Trip insights You tap "Generate insight" on a detected trip event Calendar event title, dates, times, and description for the specific trip event Yes — stored until you delete the trip or close your account
Sports summary Sports widget loads for a team with no cached data (cold start only) Team name, sport, league — no personal data Yes — cached for 24 hours, then automatically expires
School schedule parsing You import a school calendar URL or PDF School name, school district, and the URL or PDF content you provided Yes — parsed schedule stored as kids' activities until you delete them or disconnect

Anthropic as a subprocessor: AI requests are processed by Anthropic PBC under their API Terms of Service. Data sent to Anthropic for inference is not used to train their models under our API agreement. See anthropic.com/privacy for details.

No AI runs without your action: FamGlow does not auto-generate AI content when you open a page, save a setting, or navigate the app. Every AI call in FamGlow is triggered by an explicit user action.

Your data, your control: AI-generated outputs are stored in your FamGlow account and are deleted when you delete the associated data or close your account. We do not use your data to train or improve any AI models.
7

Third-Party Services

FamGlow relies on a small number of trusted third-party services to operate. Each is listed below with the data they receive and why.

ProviderRoleData they receiveTheir privacy policy
Base44 App hosting, database, and serverless functions All application data stored in FamGlow. Also automatically collects server log data (IP address, browser type, device type). base44.com/privacy
Google OAuth sign-in and Calendar API access Name and email (sign-in); calendar events from calendars you choose to connect policies.google.com/privacy
Anthropic AI inference for trip insights, sports summaries, and school schedule parsing Data specific to each AI feature as documented in Section 6 anthropic.com/privacy
Stripe Payment processing Your payment details (card number, billing address). FamGlow never sees or stores your card data — it goes directly to Stripe. stripe.com/privacy
OpenWeatherMap Weather data Your latitude and longitude (see Section 5) openweathermap.org/privacy-policy
Unsplash Background photography API requests only — no personal data sent. Photo URLs are retrieved and displayed. unsplash.com/privacy

We do not use advertising networks, behavioral analytics platforms, marketing automation tools, or data brokers. FamGlow does not sell your information to any third party and does not share it with any party not listed above.

8

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction.

Encryption in transit: All data transmitted between your device and FamGlow's servers is encrypted using TLS (Transport Layer Security).

Encryption at rest: Your data is stored on Base44's infrastructure, which uses industry-standard encryption at rest. Authentication tokens are handled via secure cookies where possible.

Access controls: FamGlow enforces family-level data isolation at the database query level. No user can access another family's data. Internal access to production data is restricted to essential operations only.

Third-party security: Our subprocessors (Base44, Google, Anthropic, Stripe, OpenWeatherMap, Unsplash) maintain their own security programs appropriate to their role. Stripe is PCI-DSS certified for payment processing.

Vulnerability reporting: If you discover a security vulnerability in FamGlow, please report it responsibly by emailing privacy@famglow.com. We will acknowledge your report within 48 hours and work to resolve confirmed issues promptly.

Data breach notification: In the event of a security breach affecting your personal information, we will notify affected users within 72 hours of becoming aware of the breach. Notification will be sent to the email address on your account and, where required by applicable law, to relevant regulatory authorities.

9

Cookies & Technical Data

FamGlow uses a small number of technical mechanisms to keep you signed in and the app functioning correctly. We do not use advertising cookies, tracking pixels, or behavioral analytics.

Authentication cookies: When you sign in, we store an authentication token in your browser's local storage and a mirrored cookie. This is used solely to keep you signed in across sessions and on supported devices (including iOS PWA installations). It contains no personal data beyond a session identifier and expires when you sign out.

Server log data: Our hosting infrastructure (Base44) automatically collects standard server log data when you use the app, including your IP address, browser type, device type, and pages accessed. This data is used for security monitoring and operational purposes only and is not linked to your personal profile or used for advertising.

No tracking: We do not use Google Analytics, Facebook Pixel, advertising networks, session recording tools, heatmap tools, or any third-party behavioral tracking. If this changes, we will update this policy and notify you before it takes effect.
10

Your Rights

Regardless of where you live, you have the following rights with respect to your personal information held by FamGlow.

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate information directly in your FamGlow account settings, or by contacting us.
  • Deletion: You may request that we delete your personal data. You can delete your account from your FamGlow settings, which triggers deletion of all associated personal data within 7 days (see Section 11 for backup retention details).
  • Portability: You may request a copy of your data in a structured, machine-readable format.
  • Objection: You may object to certain processing of your personal data. Because FamGlow does not engage in marketing profiling or behavioral advertising, there is limited scope for this right — but we will honour any reasonable objection.
  • Withdrawal of consent: Where processing is based on your consent (such as Google Calendar access), you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

To exercise any of these rights, email privacy@famglow.com. We will respond within 30 days. For account deletion and data export requests, we may verify your identity by sending a confirmation to the email address on your account before processing your request.

California residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, email privacy@famglow.com.

11

Data Retention

We retain your personal data only for as long as necessary to provide the service and as required by law.

While your account is active: We retain all data associated with your account — including family profile, kids' names, schedule data, preferences, AI outputs, and uploaded photos — for the duration of your account.

Calendar events: Not retained. Google Calendar events are fetched live and are not stored in FamGlow's database. The sole exception is AI-generated trip insights derived from event descriptions, which are stored until you delete them or close your account.

Sports cache: AI-generated sports summaries are cached for 24 hours, then automatically deleted.

When you delete your account, all personal data is permanently removed from our active systems within 7 days. Residual copies in encrypted backup systems may persist for up to 30 days before being automatically overwritten as part of our standard backup rotation. Aggregated, non-identifiable operational data (e.g., total number of active families) may be retained indefinitely.

12

Changes to This Policy

We may update this Privacy Policy from time to time as FamGlow evolves. When we make changes, we will:

  • Update the effective date at the top of this page
  • Notify you by email (at the address on your account) for material changes that affect how your data is used
  • Post an in-app notification for significant changes before they take effect

Continuing to use FamGlow after changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you may delete your account before the changes take effect.

Business transfers: If FamGlow or its assets are acquired by or merged with another company, your personal data may be transferred as part of that transaction. We will notify you by email or in-app notification before your data becomes subject to a different privacy policy, and you will have the option to delete your account before any transfer takes effect.

Governing law: This Privacy Policy and any disputes arising from it are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

13

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Privacy inquiries:
Email: privacy@famglow.com
Support: support@famglow.com
Website: famglow.com

We aim to respond to all privacy inquiries within 5 business days and to all rights requests within 30 calendar days.

FamGlow is operated by its founder as a sole proprietorship, pending LLC formation. All legal correspondence should be directed to privacy@famglow.com.